Working Student (f/m/d) IT

ENABLE your future through light.

Excelitas is a global technology leader, focused on delivering market-driven solutions to fulfill the illumination, optical, detection and imaging needs of OEMs and end-users across the biomedical, semiconductor, industrial, consumer products, scientific, security and aerospace sectors.

ENGAGE with us today and make your contribution to the future! Join the team that leading technology companies turn to for cutting-edge photonic innovation. At Excelitas Technologies you are how we EXCEL.

At our Excelitas site in Feldkirchen, we develop and produce highly complex optomechatronic components, assemblies and systems.

Our stated goal is to provide our customers and the end users of our products with the technological prerequisites and the edge they need to achieve long-term success in their respective markets and applications.

Our solutions lead, for example, to better medical treatment and more accurate diagnostics, further developments in the market for smartphones and display technology, reliable and robust solutions in the aerospace sector, and the development of completely new applications and areas of application.

In addition, the site is the centre of excellence for high-precision mechanics, the assembly of highly specialised components and diamond turning.

Your Responsibilities:

• Provide first-level support, including handling IT support requests, troubleshooting, and assisting employees with technical issues
• Document and track support requests and IT tickets
• Install, configure, and set up hardware and software components
• Assisting with the management and maintenance of IT hardware (e.g., PCs, servers, smartphones, tablets, and peripheral devices)
• Assisting with the maintenance and management of the IT hardware inventory
• Collaborating with external IT service providers and manufacturers on error analysis and support cases
• Escalating and coordinating more complex issues with the relevant departments
• Support for projects and initiatives aimed at the continuous improvement of IT services
• Building and maintaining knowledge of current technologies, products, and IT services
• Preparing reports and analyses as needed
• Taking on additional tasks within the scope of IT support and IT operations

Your Profile:

• Enrollment in a business-related degree program in computer science, business informatics, IT management, or a comparable field
• Some experience in first-level IT support is a plus, but not required
• Interest in information technology topics
• Strong analytical skills and a high level of computer literacy
• Proficiency with MS Office (Word, Excel, PowerPoint); ideally, some experience with ticketing systems or SharePoint
• Good command of German and English, both spoken and written

We welcome suitable applications regardless of gender, cultural and social background, age, religion, ideology, disability or sexual identity. 

Excelitas is seeking leaders and innovators to join our global team!  

Visit: https://jobs.excelitas.com/